1. Purpose of this policy
This Privacy Policy explains how Ronicz Technovationz Private Limited handles information submitted through this website, including project enquiries, sales enquiries, support requests and education enquiries.
This policy applies to the public RONICZ website. A separate contract, proposal, product policy or application-specific privacy notice may apply when RONICZ delivers a client project or operates another digital system.
2. Information you may provide
When you use the contact form or communicate with RONICZ, you may provide:
- •Your name
- •Email address
- •Phone number and country code
- •Company or organisation name
- •Service you are interested in
- •Project requirement or message
- •Information contained in later email, phone or project discussions
Please do not submit passwords, banking credentials, confidential authentication codes, medical records or other highly sensitive information through the general contact form.
3. Technical and security information
The website, hosting environment and security services may process limited technical information required to deliver and protect the website. This may include IP address, browser information, request time, page requested, error logs and security-verification information.
The contact form uses Cloudflare Turnstile to reduce automated or abusive submissions. Turnstile produces a verification token that is sent to the RONICZ server for validation. Cloudflare may process technical information according to its own privacy terms and service documentation.
4. How information is used
RONICZ may use submitted information to:
- •Respond to an enquiry
- •Understand a project or service requirement
- •Prepare a discussion, estimate, proposal or contract
- •Provide requested support
- •Respond to an education enquiry
- •Protect the website and contact form from abuse
- •Maintain internal enquiry and lead records
- •Comply with applicable legal, accounting or security requirements
- •Improve website content and enquiry handling
RONICZ does not state that submitting an enquiry creates a customer contract. A project begins only after the relevant parties approve a separate proposal, agreement or written scope.
5. Information sharing
RONICZ does not sell contact-form information.
Information may be shared only when reasonably required with:
- •Hosting, security, email or infrastructure providers
- •Staff members or authorised service providers handling the enquiry
- •Professional advisers where necessary
- •Government, regulatory or legal authorities where disclosure is required
- •A successor organisation in connection with a lawful business restructuring
External providers process information under their own terms, infrastructure and privacy practices.
6. International enquiries and infrastructure
RONICZ may receive enquiries from outside India. Website, email, security or cloud providers may operate infrastructure in more than one country.
When you submit information through the website, the information may therefore be processed using systems located outside your immediate state or country.
7. Retention
RONICZ may retain enquiry information for as long as reasonably necessary to respond, maintain business records, prevent abuse, resolve disputes, meet contractual requirements or comply with applicable obligations.
Information that is no longer reasonably required should be deleted, anonymised or securely archived according to operational and legal requirements.
8. Security
RONICZ uses reasonable technical and organisational measures intended to protect website and enquiry information. These may include access controls, HTTPS, server-side validation, anti-spam controls, backups and restricted administrative access.
No internet transmission, email system, website or storage platform can be guaranteed to be completely secure. Users should avoid sending unnecessary confidential information through public enquiry forms.
9. Your requests
You may contact RONICZ to request information about personal details you previously submitted, or to request correction or deletion where reasonably identifiable and legally permitted.
RONICZ may need to verify the requester's identity before changing or disclosing information.
Privacy requests may be sent to hello@ronicz.ai or support@ronicz.ai.
10. Cookies and similar technologies
The current public website may use technologies required for basic functionality, security, preferences, analytics or embedded services.
When optional analytics, advertising or additional tracking technologies are introduced, the website and this policy should be updated accordingly.
11. Third-party links
The website may contain links to client websites, social networks, maps or other external services. RONICZ does not control the privacy, security, content or availability of external websites.
Visitors should review the relevant third party's own terms and privacy information.
12. Children
The general project-enquiry form is intended for business and service enquiries. Children should not submit personal information without appropriate parent or guardian involvement.
13. Policy updates
RONICZ may update this policy when the website, legal requirements, security services or information-handling practices change.
The version displayed on this page is the current website version.
14. Contact
Ronicz Technovationz Private Limited
48/1744 C48, 7th Floor, Jomer Symphony, Chalikkavattom, Vytila, Kochi, Ernakulam, Kerala – 682019, India
General email: hello@ronicz.ai
Support email: support@ronicz.ai
General phone: +91 9383403242
Secondary phone: +91 9074565605
Landline: 0484 315 6661